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Frequently Asked Questions
How do I track my order?
You can track your order by clicking on the 'Track Your Order' button above and entering your Order ID.
What is the delivery time?
We aim to deliver within 3-5 working days for major cities and 5-7 days for remote areas.
Do you offer Cash on Delivery?
Yes, we offer Cash on Delivery (COD) services nationwide across Pakistan.
What is your return policy?
We have a 7-day return policy for defective or damaged items. The product must be unused and in original packaging.
Are the watches water-resistant?
Yes, most of our timepieces are 3ATM water-resistant, meaning they can withstand splashes but not swimming.
Can I open the parcel before payment?
Per courier policy, parcels cannot be opened before payment. However, we offer a full refund if the item is not as described.
Does the watch come with a box?
Our watches come in standard secure packaging. You can upgrade to a Premium Luxury Box for an additional price during checkout, which is perfect for gifting.
Do you ship internationally?
Currently, we only ship within Pakistan. Stay tuned for international shipping updates.